Covid-19 Update
Staying Safe
We take the health and safety of our customers, staff and delivery partners seriously. During the COVID-19 pandemic, we introduced a range of measures to reduce the risk of transmission within our workplace and during order collection and delivery.
Reducing Risk
Safety Measures
Our procedures included:
Driver checks
Delivery drivers had their temperature checked on arrival
Social Distancing
Staff maintained social distancing throughout the workplace
Face Coverings
Staff wore face coverings to help reduce transmission
Hand Hygiene
Hands were cleaned thoroughly between picking and packing orders
Protective Screens
Delivery drivers had their temperature checked on arrival
Pre-Order Collection
Orders were collected using socially distanced, pre-order arrangements
Increased Ventilation
Ventilation was increased throughout the building
Enhanced Cleaning
Additional cleaning measures were introduced across the workplace
Reduced Contact
Measures were introduced to reduce contact with shared door handles
Risk Assessments
Workplace risk assessments were carried out regularly
Staff Testing
Staff experiencing COVID-19 symptoms were required to test
Driver checks
Delivery drivers had their temperature checked on arrival
Preheading
We continue to follow appropriate workplace health and safety procedures and review our arrangements when guidance or circumstances change.
Your Health and Theirs
Pets and COVID-19
COVID-19 primarily spreads between people. While some animals can become infected with the virus that causes COVID-19 following close contact with infected people, there is no evidence that pets play a significant role in spreading COVID-19 to people.
If you are concerned that your pet may have been exposed to COVID-19, or your pet is showing signs of illness, contact your veterinary practice for advice.
For the latest information and guidance, please refer to the relevant public health and veterinary authorities.